Fan Club

$25 Gift Card

Answer:

When will I really be able to use my code for any items on the store? I still can't buy the Limited Edition of Venus Doom CD or the new Digital Versatile Doom, I have been waiting for a couple of months because these are the only items I am interested in buying, Is there a way to recieve a code that does apply to any purchase?

You can not use the code for CDs or DVDs. Only on merchandise such as shirts, hoodies, and the lithograph.

I did not get my $25 code from the fan club.

Answer:

Please contact fansupport@wbrsupport.com with your name, order number, and user name:

Via the site: fansupport@wbrsupport.com

The people from Europe cant buy a membership why?

Answer:

People from anywhere in the world can buy a membership and there are people from all over the world currently with a fan club membership.

It keeps saying access denied I'm a fanclub member.

Answer:

If you have just joined the fan club it takes a few hours for the site to update your status. If it still denys you after a few hours please do the following:

1. Log out of the site.
2. Clear out your cookies and cache for heartagram.com
3. Log in again.

This should clear the problem.
If you are still having problems please contact fansupport@wbrsupport.com

How much does it cost to join the club?

Answer:

$24.99 will get you the following: a $25 gift certificate fo rthe merch store, access to all the member areas of the site and benefits, like discounts at the band store, access to pre-sale tickets* personalized features like your own blog, and much more. Join now.
*when available
Get more info
Register for free

What is the difference between joining and registering?

Answer:

If you choose to JOIN you get all these benefits: a $25 coupon to the merch store, access to ticket pre-sales and personalized club features like your own blog – and more. Click here for details.

Is it free to join the club?

Answer:

It’s free to register, which gets you access to the basic site and the boards. Joining the club unlocks all the member areas and benefits, like seeing exclusive video, hearing music before anyone else, the chance to meet the band, discounts at the band store and much more.

Join Now.
Get more info.
Register for free.

How do I pay for membership?

Answer:

Credit Card:
We accept Visa, MasterCard, American Express and Discover.

How do I join the fan club?

Answer:

It’s easy, just click here to join.
Or click here to get more details.

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